Frequently Asked Questions

Product Availability

The most up-to-date information on upcoming product availability is listed on the main page of our website. Please sign up for our email list or follow us on social media to be alerted of any changes. Please note that we are not able to set aside products for customers who will not be available for a product release. 

Product Info

If you have questions about our product specifications, sizing, returns, or part installation, please review our product pages and our Info tab before contacting. 

Custom Orders and Sizing

We are not currently taking custom orders, however, custom shoulder straps sizing is available upon request--we want our packs to fit all bodies! Custom pack sizes are not available at this time. 

Repairs 

If you have any questions about repairs, please email us directly at contact@nashvillepack.com rather than using the form below and include photos of the area in need of repair.   

Contact Nashville Pack

Still have questions, comments, or kind words of affirmation?

Feel free to email us at contact@nashvillepack.com, reach out to us on social media, or fill out the form below.

We typically respond to messages on non-holiday weekday mornings.

Contact us

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